FAQ
What happens after you place an order?
At Yaylo, our passionate team is dedicated to packing your hampers with care. We dispatch your items within 48 hours from our location, and most orders are delivered to you within the first 5-7 days. We make you gifting experience hassle free!
What payment methods do you accept?
We accept only prepaid orders and no cash on delivery is available at the moment. We accept online payment options like UPI, Band Transfer, Credit Cards and Debit Cards.
What is your return/refund policy?
We offer returns/refunds only in the case of a damaged hamper or if an item is missing. Please report any issues to us within 24 hours of delivery to avail returns/refund for the order.
How do I contact customer support?
In case you need to contact us for any assistance, please reach out to us on 9817122406 or write to us at - mugdha@yaylo.in one of the member from our team will assist you as soon as possible.
What if the hamper is out of stock?
We're always curating new hampers and restocking the bestsellers. You can check back later or directly mail us at mugdha@yaylo.in for the hamper you want to purchase, and we will notify you when the hamper is back in stock.
Can we customise these hampers?
If you have specific customization requests or need assistance, you can contact us directly at mugdha@yaylo.in or call us on 9817122406.